Privacy Policy (GDPR)

This Privacy Policy explains how tractariautotase.ro collects, uses, stores, and protects your personal data in accordance with Regulation (EU) 2016/679 (GDPR).

1. Data Controller

The data controller is:
Tractări Auto TASE
Email: dracultowing@gmail.com
Phone: +40728746210

2. Data We Collect

• Full name
• Phone number
• Email address
• Messages submitted via contact forms
• Vehicle-related information (if voluntarily provided)
• Technical data (IP address, browser type, pages visited, device information)
• Cookies and similar tracking technologies

3. Purpose of Data Processing

• to respond to inquiries and service requests
• to contact you via phone or email
• to provide towing and roadside assistance services
• for invoicing and operational communication
• to improve website performance and user experience
• for analytics and marketing purposes (if enabled)

4. Legal Basis

• User consent (Art. 6(1)(a) GDPR)
• Performance of a service (Art. 6(1)(b) GDPR)
• Legitimate interest (service improvement, security)
• Legal obligations (accounting, invoicing)

5. Data Retention

Data is stored only as long as necessary for the purposes described or as required by law. Typically, data is retained for up to 12 months unless legal obligations require longer storage.

6. Data Sharing

Your data may be accessed by:

• Tractări Auto TASE team
• IT, hosting, and email service providers
• analytics and marketing platforms (e.g. Google Analytics)

We do not sell or commercially exploit your personal data.

7. Cookies and Tracking Technologies

This website uses cookies for functionality, analytics, and improving user experience. This may include services such as Google Analytics or similar tools.

You may accept or reject cookies at any time via the cookie banner.

8. International Data Transfers

Some data may be processed outside the European Economic Area by service providers such as Google, under appropriate GDPR safeguards.

9. Your Rights

• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to object
• Right to data portability
• Right to lodge a complaint with the supervisory authority

10. Data Security

We apply technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.

11. Policy Updates

This Privacy Policy may be updated at any time. The latest version will always be available on this page.

12. Contact

Email: dracultowing@gmail.com